Delivery
Baruni use international couriers to deliver your orders. From the moment you order, this typically takes 1 to 2 days in the UAE, 2 to 4 days to Saudi Arabia, Kuwait, Qatar, Bahrain and Oman, and 3 to 5 days everywhere else. We usually dispatch within 24 hours.
If you leave your email address at checkout, we will send you a tracking number as soon as your order leaves us, so you can follow its progress.
We also write to you before we ship, to check the size you have chosen is the right one for you. If you think it may not be, reply to that email with your measurements and we will confirm before your dress leaves the atelier.
Shipping costs
Complimentary delivery on all orders over $300.
| UAE |
Free |
| Oman, Bahrain, Qatar, Saudi Arabia, Kuwait |
VAT on delivery |
| UK, Europe, US |
$30 |
Import duty is not included in our prices. Where it applies, including the USA, the courier collects it on delivery.
High courier fees mean we charge specific shipping rates for Libya, Israel, Iraq and certain other countries. If you are unsure whether yours is one of them, write to us before you order and we will confirm the rate.
Returns
You have 15 days from receiving your order to send a piece back to us. It must be unworn and unaltered, with its tags, labels and packaging.
Write to info@baruni.co with your order number and we will send you the return address. Return shipping is arranged and paid by you, and our original delivery cost is deducted from the refund.
Pieces bought at full price, or with a discount of 10 percent or less, are refunded to your original payment method.
If a piece is discounted by more than 10 percent, including Outlet and Private Sale pieces, it can be returned within our normal returns period for store credit only. The credit is valid for one year and can be used on anything on the site. This does not affect any rights you have by law in your country.
If we alter a piece at your request, or adjust it to your measurements before it is sent, it cannot be returned or exchanged. We will always tell you what we propose to change and we never alter anything without your confirmation first.
If a size is not right, message us before you send it back. We can often tell you which size to take instead.
For more detail, see our Terms and Conditions. Any questions, write to info@baruni.co.
